I need an additional return label / I didn't receive enough return labels

A separate return label is required for each package you wish to send back. These must be created during the returns registration process in the Return Portal – all within the same session. Once a return has been completed, it can no longer be amended or extended.

If you haven't sent anything back yet: You can cancel the return registration in the Return Portal and create a new one. Please select your preferred shipping option and complete the process separately for each package in order to receive an individual return label for each one.

If you have already used one or more labels: Please contact our Customer Care Team via the contact form.