What can I do if the 30-day return window has passed?

We offer a 30-day return period for all items ordered through our online shop or purchased in one of our Flagship Stores.

If this period has already passed, we may be able to make an exception in individual cases – but only if the item is completely unused and in its original packaging.

If that applies to you, please reach out to our Customer Care Team and we'll do our best to find a solution for you.