Can I return online orders in the store?

For every return, the following applies:

• Please register your return in advance via our return portal.

Afterwards, you can choose from the following return options:

• Return using a return label provided by us, in accordance with our return shipping cost policy
  
• Return using a shipping carrier of your choice, at your own cost and arranged by you
  
• Free in-person return at one of our Flagship Stores

Please note:
Purchases made in one of our Flagship Stores can only be returned at a Flagship Store. It is not possible to return store purchases by shipping.