Unfortunately, a direct exchange is not possible. Please proceed as follows:
- Register your return via our return portal and send the item back to us.
- Once the return has been received and inspected at our warehouse, you will receive a refund – potentially minus return shipping costs.
- In the meantime, you can place a new order at any time.
If you used a discount code or similar offer on your original order, we recommend reaching out to our Customer Care Team beforehand – we'll be happy to help.
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